Privacy Policy

Last Updated: 23rd January 2025

At https://sparkx.co.uk/ (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://sparkx.co.uk/ (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information in order to provide and improve our services to you:

a. Personal Data

When you use the Website, you may provide us with personal data that can be used to identify you, such as:

Name
Email address
IP address
Location data
Any other information you provide through forms on the Website or when interacting with us

b. Usage Data

We also collect information on how the Website is accessed and used. This may include information such as:

Your computer’s Internet Protocol address (IP address)
Browser type and version
Pages of the Website that you visit
Time and date of your visit
Time spent on each page
Unique device identifiers
Diagnostic data related to errors, crashes, and other issues you may experience on the Website

2. How We Use Your Information

We use the information we collect in the following ways:

To provide, maintain, and improve the Website and its services.
To communicate with you, including sending you updates, promotional emails, and other information that you have agreed to receive.
To personalize your experience and tailor the content on the Website to better suit your preferences.
To process transactions and manage payments.
To monitor usage and analyze trends to enhance user experience.
To comply with legal obligations and enforce our Terms and Conditions.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Cookies are small files stored on your device that help us to remember your preferences and enhance your experience on the Website.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Website.

For more detailed information on our use of cookies, please see our Cookie Policy.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following cases:

Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating the Website, conducting business, or servicing you, so long as they agree to keep this information confidential.
Legal Compliance: We may disclose your personal data if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or illegal activities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you of any change in ownership or the uses of your personal data via email or through a prominent notice on our Website.

5. Data Security

We take reasonable steps to protect the personal data we collect through the Website from unauthorized access, use, or disclosure. While we use industry-standard security measures, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete data we hold about you.
Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
Objection to Processing: You have the right to object to our processing of your personal data for certain purposes, such as direct marketing.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

7. Third-Party Links

The Website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or the security of these third-party sites. We encourage you to read the privacy policies of any third-party website you visit.

8. Children’s Privacy

The Website is not intended for use by individuals under the age of 16, and we do not knowingly collect personal data from children under the age of 16. If you are a parent or guardian and believe that we have collected personal data from a child under 16, please contact us immediately, and we will take steps to remove such data.

9. International Data Transfers

If you are accessing the Website from outside the United Kingdom, please note that your information may be transferred to and stored on servers located in the UK or other countries with different data protection laws than your home country. By using the Website, you consent to such transfers.

10. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the form and information below.

By using https://sparkx.co.uk/, you acknowledge that you have read, understood, and agree to the collection and use of your information as outlined in this Privacy Policy.